Refund Policy

Framer Website Template

Thank you for purchasing our Framer website template. We strive to ensure that our digital products meet your expectations and help you create exceptional websites. However, due to the nature of digital products, we have a specific refund policy in place.

Thank you for purchasing our Framer website template. We strive to ensure that our digital products meet your expectations and help you create exceptional websites. However, due to the nature of digital products, we have a specific refund policy in place.

Thank you for purchasing our Framer website template. We strive to ensure that our digital products meet your expectations and help you create exceptional websites. However, due to the nature of digital products, we have a specific refund policy in place.

Eligibility for Refunds

We offer refunds under the following conditions:

  • Duplicate Purchase: If you accidentally purchased the same template more than once, we will issue a full refund for the duplicate.

  • Non-Delivery: If you did not receive the template due to a technical issue (e.g., download link not working), and we are unable to provide access within a reasonable timeframe.

  • Major Technical Defects: If the template is unusable due to major coding or compatibility issues that are not caused by misuse or modification and we are unable to resolve the issue.


Non-Refundable Situations

We do not offer refunds in the following cases:

  • You changed your mind after purchase.

  • You no longer need the template.

  • You purchased the template by mistake but downloaded the files.

  • You lack the technical ability to use or customise the template.

  • You experience compatibility issues with third-party tools or platforms not officially supported by the template.

Requesting a Refund

To request a refund, please contact us at refund@p739.studio with the following details:

  • Your order number

  • Date of purchase

  • Reason for the refund request

  • Any relevant screenshots or error messages

Refund requests must be submitted within 7 days of the purchase date.

Processing Time

Approved refunds will be processed within 5–7 business days and returned via the original payment method.